饿了么系统故障引发用户不满 “立秋奶茶” 外卖大战受挫

On August 7th, many users reported system crash issues on the Ele.me platform, encountering situations such as no delivery riders accepting orders and severe delays in food delivery. Some users complained in posts: "Ele.me crashed," "unable to cancel orders," "yesterday's order shows it's in preparation status." The topic "Ele.me crashed" quickly trended on social media. As of now, the platform has not made a public response to "Ele.me crashed."